Peter MokoenaThe Eastern Cape is a large and diverse province, spanning major cities like Gqeberha (Port Elizabeth), East London, and Mthatha, along with coastal towns like Jeffreys Bay, rural areas, and industrial zones. Security needs vary significantly across the province, from urban armed response to rural guarding, marine security, and agricultural protection. Choosing the right security company is about finding a reliable partner that responds when you need them most.
This guide covers 40 security companies operating in the Eastern Cape, from national giants to specialized local, marine, and rural providers.
Top 40 Security Companies in Eastern Cape
1. ADT Security
The most recognized name in South African home security.
ADT has a presence in the Eastern Cape’s major cities including Gqeberha and East London, offering monitored alarms, armed response, CCTV, and electric fencing. As a national brand, they benefit from extensive control room infrastructure and rapid dispatch protocols.
Why it’s great: National backing, professional installation, and widespread name recognition that can deter criminals.
Price Range: Monthly monitoring from approximately R400 to R700 depending on your system and service level. Installation fees vary.
Best for: Homeowners in major Eastern Cape cities who want a trusted, established brand with reliable response infrastructure.
Pros: Large fleet of response vehicles. Well-trained control room operators. Easy to find technicians for repairs. Cons: Can be more expensive than local providers. Response times can vary in peak hours. Customer service complaints are common online.
2. Fidelity Security Services
A major national player in both residential and commercial security.
Fidelity offers armed response, guarding, cash management, and event security. In the Eastern Cape, they serve a mix of residential estates, retail centers, industrial sites, and corporate clients in Gqeberha and East London.
Why it’s great: Diverse service offering from one provider. Strong commercial security division.
Price Range: Mid-to-high range. Custom quotes required for most services.
Best for: Businesses and larger residential estates requiring comprehensive security packages.
Pros: Large national footprint. Extensive resources. Specialized divisions for different security needs. Cons: Residential clients sometimes feel overlooked compared to commercial contracts. Response can be slower in non-core areas.
3. Chubb Fire & Security
Global brand offering fire protection equipment and security systems.
Chubb is best known for fire extinguishers and suppression systems, but they also offer intruder alarms and CCTV for Eastern Cape clients, particularly in industrial and commercial settings.
Why it’s great: One-stop for fire and security.
Price Range: Mid-to-high.
Best for: Businesses requiring fire safety compliance alongside security.
Pros: Internationally certified products. Reliable servicing. Cons: Residential service is limited.
4. Securitas South Africa
Global guarding and monitoring brand with a South African presence.
Securitas focuses heavily on commercial guarding, remote monitoring, and site security across the Eastern Cape, including industrial facilities in Coega and other major zones.
Why it’s great: Global best practices applied locally.
Price Range: Premium.
Best for: Large commercial sites and industrial facilities.
Pros: Highly professional. Strong training programs. Cons: Expensive. Not focused on residential.
5. Prosegur South Africa
International provider of cash solutions and guarding.
Prosegur is famous for cash-in-transit, but they also offer alarm monitoring and response for high-value sites in the Eastern Cape’s banking and retail sectors.
Why it’s great: Specialized in high-risk cash handling.
Price Range: High.
Best for: Banks, ATMs, petrol stations, and retail stores handling cash.
Pros: Elite-level security for cash. Cons: Not relevant for standard home security.
Eastern Cape Based & Verifiable Companies
6. CSG Security
Level 1 BBBEE rated risk management services with an office in Gqeberha.
CSG Security focuses on risk management, guarding, and security solutions for corporate and government clients. Their office is located at 3 William Street, Newton Park, Gqeberha. Their Level 1 BBBEE status is valuable for tenders and corporate contracts.
Why it’s great: Strong BBBEE credentials for corporate clients with a physical Eastern Cape presence.
Price Range: Mid-to-high. Custom quotes.
Best for: Corporate clients and government tenders requiring high BBBEE scores.
Pros: Level 1 BBBEE. Professional service delivery. Physical office in Gqeberha. Cons: Less focused on residential security.
7. Omega Risk Solutions
Based in the Eastern Cape, offering a broad range of security services.
Omega Risk Solutions provides guarding, monitoring, armed response, and fire risk management. They position themselves as a comprehensive risk management partner for Eastern Cape clients.
Why it’s great: One-stop for security and fire risk.
Price Range: Mid-range. Contact for quotes.
Best for: Businesses and homeowners who want a single provider for multiple risk areas.
Pros: Combines security and fire services. Local Eastern Cape base. Cons: Smaller than national competitors. Limited coverage in remote rural areas.
8. M Guard
100% Level 1 BBBEE, offering security and ICT solutions.
M Guard provides both security services and information and communications technology (ICT) solutions, serving the Eastern Cape with a focus on integrated protection.
Why it’s great: Combines security with ICT expertise.
Price Range: Mid-range. Custom quotes.
Best for: Businesses needing both physical security and technology solutions.
Pros: Level 1 BBBEE. Unique security and ICT combination. Cons: Less residential focus.
9. Mustek Security Technologies (MST)
Blue-chip surveillance solutions serving the Eastern Cape.
MST specializes in high-end surveillance systems, including CCTV, access control, and video management software for large-scale corporate clients across the Eastern Cape.
Why it’s great: Premium surveillance technology for demanding applications.
Price Range: Premium. Installation and equipment costs are high.
Best for: Large corporations, industrial sites, and government facilities.
Pros: Blue-chip quality. Advanced technology. Reliable support. Cons: Expensive. Not for home security.
10. Shali Safety
100% black owned, offering safety and protection services.
Shali Safety provides safety and protection services across the Eastern Cape, with a focus on empowering local communities through security employment.
Why it’s great: 100% black owned with community focus.
Price Range: Competitive. Contact for quotes.
Best for: Clients who prioritize supporting black-owned businesses.
Pros: Local ownership. Community orientation. Competitive pricing. Cons: Smaller operation. Limited track record.
11. Ballistic Uniforms & Apparel
Uniform supplier to the security industry in the Eastern Cape.
While not a security service provider themselves, Ballistic Uniforms supplies uniforms, body armor, and protective gear to security companies operating in the Eastern Cape. They are included because they support the local security ecosystem.
Why it’s great: Essential supplier to the security industry.
Price Range: Varies by product.
Best for: Security companies needing uniforms and protective gear.
Pros: Specialized in security industry needs. Local presence. Cons: Does not provide security services to the public.
12. Doculam
Identification systems, card printers, and breathalysers serving the Eastern Cape.
Doculam provides ID card systems, access control cards, and breathalyser equipment to security companies and corporate clients in the Eastern Cape.
Why it’s great: Specialized in identification and access control technology.
Price Range: Varies by product.
Best for: Security companies and corporate security departments needing ID systems.
Pros: Specialized expertise. Quality products. Cons: Does not provide security services to the public.
13. Smhart Security
Based in the Kouga Region (Jeffreys Bay) with significant coastal coverage.
Smhart Security employs over 150 staff and operates 55 vehicles, covering 16 areas from Plettenberg Bay to Rocklands. They are a major player in the Eastern Cape’s coastal security market.
Why it’s great: Extensive coastal coverage with a large fleet and staff.
Price Range: Approximately R350 to R550 per month for armed response.
Best for: Residents and businesses along the Eastern Cape coast from Plettenberg Bay to Rocklands.
Pros: Large local presence. Extensive coverage area. Visible patrol vehicles. Cons: Coverage limited to coastal regions. Less known inland.
14. Roaring 20s Security and Services (Pty) Ltd
Based in King William’s Town, offering guarding and armed response.
Roaring 20s Security is a local provider serving King William’s Town and surrounding areas, with a focus on visible response and community safety.
Why it’s great: Local knowledge and presence in King William’s Town.
Price Range: Approximately R300 to R450 per month.
Best for: Residents and businesses in and around King William’s Town.
Pros: Local focus. Familiar with area crime patterns. Competitive pricing. Cons: Small operation. Limited coverage outside King William’s Town.
15. East Cape Security Services
Based in Gqeberha (Port Elizabeth), specializing in electronic security.
East Cape Security Services focuses on CCTV, electric fencing, gate automation, and access control systems for residential and commercial clients in the Gqeberha area.
Why it’s great: Specialized in electronic security installation.
Price Range: Installation from R3,000 to R20,000 depending on system.
Best for: Homeowners and businesses in Gqeberha needing CCTV, fencing, or automation.
Pros: Local Gqeberha base. Specialized expertise. Competitive pricing. Cons: Does not offer armed response. Installation only.
16. Anchor Protection Services
Based in Port Elizabeth, specializing in harbor and marine security.
Anchor Protection Services provides security for vessels and port facilities in East London, Ngqura, Port Elizabeth, and Mossel Bay. They are a specialist marine security provider.
Why it’s great: Unique marine security expertise for the Eastern Cape ports.
Price Range: Premium. Custom quotes based on vessel and port requirements.
Best for: Shipping companies, port authorities, and vessel operators.
Pros: Specialized marine knowledge. Covers multiple Eastern Cape ports. Experienced in harbor security. Cons: Not for residential or general commercial security.
17. Ratel Risk Solutions
Based in East London, privately owned security company offering risk solutions.
Ratel Risk Solutions provides risk assessments, guarding, and security management for corporate and government clients in the East London area.
Why it’s great: Privately owned with local East London focus.
Price Range: Mid-range. Contact for quotes.
Best for: Corporate clients in East London needing risk management.
Pros: Local East London base. Personalized service. Risk assessment expertise. Cons: Smaller operation. Limited residential focus.
18. LS Turnkey (East Cape)
Established in 1995, a long-standing player in integrated security systems.
LS Turnkey specializes in the installation and maintenance of large-scale security systems, serving government institutions, corporate clients, and residential developments across the Eastern Cape.
Why it’s great: Decades of local experience and expertise in complex installations.
Price Range: Custom quotes based on project scope.
Best for: Government institutions, large residential estates, and corporate facilities needing integrated systems.
Pros: Deep technical expertise. Long track record since 1995. Strong relationships with Eastern Cape clients. Cons: Less focused on individual home security. Pricing is project-based and can be high.
19. Diligence Services Group
National footprint with significant Eastern Cape operations.
Diligence Services Group offers guarding, security systems, and risk management services. They have a presence across multiple Eastern Cape locations and a track record dating back to 1987.
Why it’s great: National resources with local Eastern Cape delivery.
Price Range: Mid-to-high. Custom quotes.
Best for: Corporate clients and larger residential properties.
Pros: Integrated service offering. National backing. Professional standards. Cons: Less known in smaller towns. Pricing on the higher side.
Additional Verifiable Companies from Tender & Directory Sources
The following companies have been verified through tender participation and business directories as operating in or serving the Eastern Cape region.
20. 4B Protection Services
Security services provider that has appeared on Legal Aid SA tenders.
Price Range: Competitive. Contact for quotes.
Best for: General residential and commercial security.
21. Akani Corporate Solutions
Corporate-focused security solutions with Eastern Cape tender participation.
Price Range: Mid-to-high.
Best for: Corporate clients.
22. Baton Security Services
Armed response and guarding with Eastern Cape tender participation.
Price Range: Approximately R300 to R500 per month.
Best for: Residential and small business security.
23. Black Excellence Forensics and Security Advisory
Specializes in forensics and security consulting.
Price Range: Premium.
Best for: Clients needing investigative or consulting services.
24. Black Torres Security
Guarding and response services with Eastern Cape operations.
Price Range: Competitive.
Best for: General security needs.
25. Blueprint Associates
Security consulting and risk management services.
Price Range: Premium.
Best for: Corporate risk assessments.
26. Calvin and Family Security Services
Family-run security provider serving Eastern Cape clients.
Price Range: Competitive.
Best for: Personalized residential security.
27. Corsec Security
Guarding and access control services.
Price Range: Mid-range.
Best for: Commercial properties.
28. Dikgaetsedi Trading and Projects
Security services and project management.
Price Range: Varies by project.
Best for: Tender-based security contracts.
29. Dlodlo Security Services
Guarding and response in the Eastern Cape.
Price Range: Competitive.
Best for: Residential and small business.
30. Easy Security Services and Guards
Guarding-focused provider with flexible options.
Price Range: Hourly rates available.
Best for: Temporary or event guarding.
31. Eldna Security Services
Local Eastern Cape security provider.
Price Range: Approximately R300 to R450 per month.
Best for: Local residential security.
32. Gaul Solutions
Integrated security solutions for Eastern Cape clients.
Price Range: Mid-range.
Best for: Corporate and residential.
33. Icon Security Services Group
Group security services with Eastern Cape footprint.
Price Range: Mid-to-high.
Best for: Larger commercial clients.
34. Jaydex Protection Services
Protection services for residential and commercial clients.
Price Range: Competitive.
Best for: General security needs.
35. Jubzin Security Services
Eastern Cape based guarding and response.
Price Range: Approximately R300 to R500 per month.
Best for: Local residential security.
36. Lettie Top Security Services and Trading
Security services and trading company.
Price Range: Competitive.
Best for: General security needs.
37. Maduna Protection Services
Security services provider verified through Legal Aid SA tender participation.
Price Range: Competitive.
Best for: General security needs.
38. Maganyeni Security
Security services provider verified through Legal Aid SA tender participation.
Price Range: Competitive.
Best for: General security needs.
39. Masutha Training and Security Services
Training and security services provider.
Price Range: Competitive for training; contact for security quotes.
Best for: Clients needing both training and security services.
40. Maweni Protection Services
Security services provider verified through Legal Aid SA tender participation.
Price Range: Competitive.
Best for: General security needs.
Quick Comparison Table
| Company | Best For | Approx. Monthly Price (Armed Response) | Has Guarding? | Has CCTV? |
|---|---|---|---|---|
| ADT | National brand trust | R400–R700 | Yes | Yes |
| Fidelity | Commercial security | Custom quote | Yes | Yes |
| CSG Security | BBBEE corporate solutions | Mid-to-high | Yes | Yes |
| Omega Risk Solutions | Security + fire risk | Mid-range | Yes | Yes |
| Smhart Security | Coastal coverage | R350–R550 | Yes | Yes |
| Roaring 20s | King William’s Town local | R300–R450 | Yes | Limited |
| East Cape Security Services | CCTV & fencing installation | N/A (installation only) | No | Yes |
| Anchor Protection Services | Marine & harbor security | Premium | Yes | Yes |
| Ratel Risk Solutions | East London risk management | Mid-range | Yes | Limited |
| LS Turnkey | Government integrated systems | Project based | No | Yes |
| Diligence Services Group | National resources locally | Mid-to-high | Yes | Yes |
Hidden Costs Beyond the Monthly Fee
Many residents and businesses sign up for security based only on the quoted monthly monitoring fee. Here is what you need to ask about.
Installation and Activation Fees: ADT and other national brands often charge an installation fee ranging from R1,500 to R5,000 for a basic alarm system. More complex systems with cameras and beams can cost R15,000 or more. For large integrated systems from LS Turnkey, installation costs can run into hundreds of thousands of rands. Always confirm.
VAT: Quoted prices are often excluding VAT. Add 15% to most figures unless the company explicitly says VAT inclusive.
Call-Out Fees for False Alarms: Some companies charge a fee if they respond to an alarm that was triggered by user error, pets, or faulty equipment. Fees range from R150 to R450 per false call-out after the first one or two per month.
Additional Keyholders: Most contracts include two or three keyholders who can be contacted during an alarm. Additional keyholders may incur a small monthly fee.
Replacement Batteries: Alarm system batteries typically last three to five years. Replacement costs R200 to R600. Some companies include this in the monthly fee. Others bill separately.
Marine Security Specific Costs: For Anchor Protection Services and similar marine providers, costs vary significantly by vessel size, cargo value, and port location. Always request detailed, written quotes.
Upgrades and Add-Ons: Adding a camera, a second keypad, or an extra remote costs extra. Get written quotes for any additions.
Contract Cancellation Fees: Most security companies require a 12-month contract. Cancelling early can trigger a penalty of up to 50% of the remaining months. Read the cancellation clause carefully.
Insurance Excess: If your insurer requires an alarm certificate, the security company may charge for an annual certificate or inspection. Factor this into your budget.
Load-Shedding Preparedness
South Africa’s ongoing electricity crisis affects security systems significantly. Here is how companies in the Eastern Cape typically handle it.
Backup Batteries for Alarms: Almost all modern alarm panels have backup batteries that last 4 to 12 hours during load-shedding. However, older systems may have degraded batteries that last only an hour. Ask when the battery was last replaced.
CCTV During Load-Shedding: Cameras require power. Some draw power from the alarm panel’s battery. Others have separate battery backups. Many cheaper camera systems go offline entirely during outages. Mustek Security Technologies and LS Turnkey offer systems with extended battery life.
Response Vehicles and Fuel: Companies like ADT and Smhart Security keep their response vehicles fueled and ready. However, traffic lights being out during load-shedding can delay response times. In rural areas, this is less of an issue as there are fewer traffic lights. Ask if the company has a generator at their control room to maintain communication.
Electric Fencing: Electric fencing requires power. Most energizers have battery backup, but battery life varies from 4 to 24 hours. East Cape Security Services can advise on fencing systems with extended battery life.
Marine Considerations: For marine security, vessels have their own power systems. Ask Anchor Protection Services about their protocols during load-shedding at ports.
Specific Company Performance:
Smhart Security has partial backup for their control room. Given their coastal coverage, ask about specific backup capabilities in your area.
LS Turnkey specializes in government and critical infrastructure systems, which typically have robust backup power. For residential systems, ask about their standard battery backup.
East Cape Security Services offers electric fencing energizers with battery backup. Ask about battery life options.
What to Ask Every Company: What happens to my alarm during load-shedding? How long does the battery last? Will my cameras still record? Do you have backup power at your control room? How do you communicate with response vehicles if cell towers lose power?
Safety and Security Features Comparison
Different companies offer different levels of protection. Here is how to compare them.
Control Room Certification: ADT, Fidelity, and Securitas operate control rooms that meet international standards (PSIRA grading). Smaller local companies like Smhart Security, Roaring 20s, and Omega Risk Solutions may have more basic setups. Ask if their control room is PSIRA-registered and if operators are trained in emergency protocols.
Response Vehicle Equipment: Premium companies equip vehicles with advanced gear. Marine providers like Anchor Protection Services have specialized equipment for port environments.
PSIRA Registration: All security officers and response officers must be registered with the Private Security Industry Regulatory Authority (PSIRA). Ask for officer registration numbers. You can verify them on the PSIRA website.
Community Partnerships: Smhart Security is deeply integrated into the Kouga coastal community. Roaring 20s is a trusted name in King William’s Town. Ask if your potential company attends local CPF meetings.
Armed vs. Unarmed Response: Armed response officers carry firearms. Unarmed officers do not. In Eastern Cape cities, armed response is standard for residential alarms. For home security, choose armed response where available.
Marine Security Certification: For port and vessel security, ask if the company meets International Ship and Port Facility Security (ISPS) Code requirements. Anchor Protection Services specializes in this area.
Rapid Response Guarantees: Some companies publish average response times. Ask for their average response time to your specific location.
Pros and Cons Summary of Popular Eastern Cape Security Companies
ADT: Pro is national infrastructure and name recognition. Con is higher cost and variable customer service.
Smhart Security: Pro is extensive coastal coverage and large local fleet. Con is limited to coastal regions.
CSG Security: Pro is Level 1 BBBEE and physical Gqeberha office. Con is corporate focus over residential.
Anchor Protection Services: Pro is unique marine security expertise. Con is not for residential use.
Roaring 20s: Pro is trusted local presence in King William’s Town. Con is limited geographic coverage.
East Cape Security Services: Pro is specialized in CCTV and electric fencing. Con is installation only, no response.
Tips for Choosing a Security Company in the Eastern Cape
1. Check Their Coverage Map
Not every company covers every part of the Eastern Cape. The province is large, with significant distances between towns. Smhart Security covers the coastal Kouga region. Roaring 20s is limited to King William’s Town. Ask for a coverage map. If you are in a remote area, confirm that the company actually has vehicles stationed within reasonable distance.
2. Verify PSIRA Registration
Ask for the company’s PSIRA registration number. Then ask for the registration numbers of the officers who will respond to your property. You can verify these online. If a company hesitates to provide this information, walk away.
3. Read the Contract Carefully
Look for automatic escalation clauses (monthly fees that increase after a promotional period), cancellation penalties, and limits of liability. Many contracts state that the company is not responsible for any loss, even if their system fails. This is standard but worth understanding.
4. Ask Your Neighbors
The best source of information is people who already use a security company in your area.
5. Test the Response Before Signing
Some reputable companies offer a free trial or allow you to test their response time by pressing the panic button during a scheduled demonstration. A company that refuses any kind of test should be viewed with suspicion.
6. Consider Marine or Rural Specific Needs
If you operate in a port environment, choose a specialist like Anchor Protection Services. If you are in King William’s Town, Roaring 20s has local knowledge. Match the company to your specific location and industry.
7. Check for Load-Shedding Plans
Given the frequency of power outages across the Eastern Cape, ask specifically about battery backups, generator plans, and what happens to monitoring during extended outages.
8. Visit the Control Room if Possible
Reputable companies are sometimes willing to show prospective clients their control room. This gives you a sense of their professionalism, technology, and staffing levels. If a company refuses, that is a red flag.
What to Ask Before Signing a Contract
Use this checklist when speaking with any security company:
What is the total monthly fee including VAT?
Is there an installation fee? If so, how much?
What is the contract length? What is the cancellation penalty?
How many response vehicles serve my area during the night shift?
What is your average response time to my specific property?
What backup power do you have for your control room?
How long will my alarm battery last during load-shedding?
Do you charge for false alarms? If so, after how many?
Are your response officers armed and PSIRA-registered?
Can you provide references from clients in my area?
Does my homeowner’s insurance accept your certificate?
For marine security clients, add:
Are you ISPS Code compliant?
What is your experience with vessels of my size and cargo type?
What is your protocol for port emergency situations?
Conclusion
Finding the right security company in the Eastern Cape requires understanding the province’s diversity. From the coastal coverage of Smhart Security in the Kouga region to the marine expertise of Anchor Protection Services in the province’s ports, from the national infrastructure of ADT in Gqeberha and East London to the local presence of Roaring 20s in King William’s Town, there is a provider for every location and requirement.
The key is to be honest about your needs and your location. Do you live in a major city where national brands like ADT and Fidelity have strong infrastructure? Are you on the coast where Smhart Security offers extensive coverage? Do you operate in a port environment where marine specialization is essential? Are you a business needing integrated systems from LS Turnkey or CSG Security?
In the Eastern Cape, where distances are vast and security needs vary dramatically between urban, coastal, industrial, and marine environments, the worst decision is to have no security at all. But the second worst decision is to sign a contract with a company that does not actually cover your area, cannot respond in a reasonable time, has no load-shedding plan, or lacks the specialized knowledge your property requires.
Verify coverage maps, check PSIRA registration, read contracts carefully, and talk to neighbors or industry peers about their experiences. A good security company becomes a partner in your safety, not just a monthly expense. Choose wisely, and your home, business, or vessel in the Eastern Cape will be significantly safer for it.
Disclaimer: Contact each company directly for current rates and terms. Always verify PSIRA registration before signing any contract. For marine security, additional ISPS Code compliance verification is strongly recommended.