Marshall Security is one of Durban’s most recognised private security companies, known for its armed response, rapid reaction services, and deep community involvement. Founded in the mid-2000s, the company has grown from a small team of passionate crime-fighters into a major security provider in KwaZulu-Natal. This guide covers the company’s services, employment opportunities, and verified contact information.
Marshall Security: Services, Jobs and Contact Details
About Marshall Security
Marshall Security was founded by Tyron Powell. At the time, Powell was a young police reservist passionate about protecting his community. A front-page story in the Northglen News showing the arrest of a house burglar on Regent Place in Durban North contributed to the company’s start. A fellow resident asked, “Why don’t you start a security company?”—and that question led to the birth of Marshall Security.
The company’s name came from an unexpected source. Powell was watching a series called “US Marshal” on reality TV and thought, “Marshall, Marshall Security.” What began as a small operation driven by passion has grown significantly over nearly two decades.
Marshall Security has been voted Durban’s Best Security Company and is known for its slogan that distinguishes between merely watching crime and actively stopping it. The company operates primarily in the Durban North, Glen Hills, and surrounding areas of KwaZulu-Natal.
Services Offered
Marshall Security provides a comprehensive range of security solutions for residential, commercial, and industrial clients across KwaZulu-Natal.
Armed Response and Rapid Reaction
The company offers armed response services where a reaction officer is dispatched to investigate a bona fide call brought to the attention of the Emergency Dispatch Centre. They also provide panic system monitoring, ensuring immediate response when a client activates their panic button.
Alarm Monitoring
Marshall Security provides security device monitoring through their Emergency Dispatch Centre. This includes:
– Monitoring only (tracking security devices without response)
– Monitoring and armed response (device monitoring plus dispatch of a reaction officer)
– Electric fence monitoring
– Security officer monitoring via electronic equipment and signals
SMS Notifications
Upon receipt of a signal from the client’s equipment, a message is sent to the client’s cellphone via their specified network. This service is network dependent, and additional fees apply if more than 40 SMS messages are sent per month.
Maintenance Plan
Marshall Security offers a maintenance plan covering equipment and communication link maintenance for the duration of the agreement. This cover is limited to a maximum of six service calls per annum for repairs or replacement of defective equipment due to fair wear and tear. Travelling expenses are included within a 20-kilometre radius of Marshall Security’s offices.
ANPR Camera Monitoring
The company also offers Automatic Number Plate Recognition (ANPR) camera monitoring, an advanced technology solution for vehicle tracking and security surveillance.
Coverage Areas
Based on the company’s operational history and service areas mentioned in their documentation, Marshall Security primarily serves:
– Durban North
– Glen Hills
– Surrounding suburbs of Durban, KwaZulu-Natal
The maintenance plan’s 20-kilometre travelling radius from the company’s offices indicates their primary operational focus is within this range.
Contact Details
Here are the verified contact details for Marshall Security based in Durban.
Physical Address
41 Island Circle
Durban
KwaZulu-Natal
4037
South Africa
Phone Number
086 733 3031
Website
www.marshallsecurity.co.za
Company Details
– Employee size: 1,000 – 5,000 employees
– Specialties: Security, training and electronic security
Important Notes
– The company headquarters is located at the Island Circle address in Durban.
– For emergency response, the 086 number should be used.
– The website contains additional contact forms and specific department information.
– It is advisable to call before visiting the premises to ensure the appropriate person is available.
Jobs and Employment Opportunities
Marshall Security employs between 1,000 and 5,000 people, making it a substantial employer in the KwaZulu-Natal private security sector. The company specialises in security, training, and electronic security, suggesting ongoing opportunities for personnel with various skill levels.
Potential Job Roles
Based on the company’s service offerings and typical security industry structures, Marshall Security likely employs personnel in the following categories:
Armed Response Officers: Requires PSIRA registration (Grade C or B), valid driver’s license, firearm competency (business purposes), and SAPS competency certificate. Responsibilities include rapid response to alarm activations, high-visibility patrols, emergency scene management, and client interaction.
Control Room Operators: Requires PSIRA registration, computer literacy, strong communication skills, and the ability to work shifts. Responsibilities include CCTV monitoring, radio dispatching, incident logging, alarm system oversight, and SMS notification management.
Security Guards (Static): Requires PSIRA registration (appropriate grade), Grade 11 or 12, and basic security training. Responsibilities include access control, property patrols, incident reporting, and visitor management.
Technicians (Electronic Security): Requires relevant technical qualifications, experience with alarm systems, electric fences, CCTV, and ANPR cameras. Responsibilities include installing, maintaining, and repairing security equipment covered under the maintenance plan.
Site Supervisors / Managers: Requires PSIRA Grade A, supervisory experience, valid driver’s license, and strong leadership skills. Responsibilities include team management, client liaison, shift scheduling, and quality control of security services.
Trainers: Given the company’s specialisation in “training,” there may be opportunities for experienced security professionals to train new recruits.
How to Apply
If you are interested in working for Marshall Security, here are practical steps:
Visit their website: Go to www.marshallsecurity.co.za and look for a “Careers” or “Vacancies” page. The website may also have contact information for the HR department.
Prepare your application: Have your CV, certified copies of your ID, PSIRA certificate, driver’s license (if applicable), firearm competency certificate, and any training certificates ready.
Contact them directly: Use the phone number 086 733 3031 to inquire about current vacancies. Ask to speak with the HR or operations department.
Visit the office: You can visit their headquarters at 41 Island Circle, Durban, to submit your CV in person. Call ahead to confirm the best time to visit.
Check the website regularly: The company’s blog page suggests that company updates, including potential job postings, may be published there.
Qualifications That May Strengthen Your Application
– Valid PSIRA registration (higher grades are advantageous)
– Firearm competency (for armed response positions)
– Valid driver’s license (Code 8 or higher, PrDP is an advantage)
– First Aid certification
– Grade 12 certificate
– Relevant security or electronic qualifications
– ANPR camera experience
– Electric fence certification
Community Involvement
Marshall Security is known for its strong community involvement. The company maintains relationships with local media, including the Northglen News, and participates in community policing forums (CPFs).
The company’s approach distinguishes between “watching crime versus stopping it,” reflecting a proactive stance on security rather than passive monitoring. This community-centric philosophy has contributed to the company’s positive reputation in Durban and its recognition as one of the city’s best security providers.
Important Note: Other “Marshall Security” Entities
Please be aware that there are other companies with similar names internationally:
– MSI Security (Marshall Security LLC): A security provider operating in Indiana, USA.
– Marshall Security Ms Ltda: A private security company based in Neiva, Colombia.
– CZ Marshall Security s.r.o.: A Czech Republic security company based in Kolín.
The South African Marshall Security detailed in this guide is the Durban-based company with the 086 733 3031 contact number and the Island Circle address. When applying for jobs or services, ensure you are contacting the correct entity.
Tips for Choosing a Security Provider
If you are considering using Marshall Security for your property or business, here are some practical tips:
Verify PSIRA Registration: Ask for their PSIRA registration number and verify it on the PSIRA website. This confirms that the company and its officers are legally compliant.
Request a Site Survey: A reputable security provider will conduct a site assessment to understand your specific security needs before providing a quote.
Review the Service Level Agreement (SLA): Before signing a contract, carefully review the SLA to understand exactly what services are included, response times, reporting requirements, and escalation procedures.
Check the maintenance plan terms: If you require equipment maintenance, understand the coverage limits (six service calls per annum) and the 20-kilometre travelling radius.
Ask about monitoring capabilities: Inquire about their Emergency Dispatch Centre operations, alarm signal handling, and ANPR camera monitoring services.
Frequently Asked Questions
Is Marshall Security PSIRA registered?
Yes. As a legitimate private security company operating in South Africa, Marshall Security is registered with PSIRA and complies with all relevant regulations. You can request their registration number for verification.
What areas does Marshall Security serve?
The company primarily serves Durban North, Glen Hills, and surrounding suburbs of Durban, KwaZulu-Natal.
Does Marshall Security offer armed response?
Yes. Armed response is one of their core services, including dispatch of armed officers to investigate bona fide emergency calls.
Do they provide ANPR camera monitoring?
Yes. Marshall Security offers Automatic Number Plate Recognition (ANPR) camera monitoring as part of their service offering.
How do I apply for a job at Marshall Security?
Visit their website at www.marshallsecurity.co.za, call 086 733 3031, or visit their office at 41 Island Circle, Durban, to inquire about current vacancies and submit your CV.
Do I need PSIRA registration before applying?
Some companies may hire candidates who are not yet registered and assist them with the registration process. However, PSIRA registration is a legal requirement for performing security work in South Africa, so having it in advance is a significant advantage.
What is the maintenance plan coverage?
The maintenance plan covers up to six service calls per annum for repairs or replacement of defective equipment due to fair wear and tear. Travelling expenses are included within a 20-kilometre radius of their offices.
The Final Word
Marshall Security is a well-established Durban-based security provider with nearly two decades of experience protecting homes and businesses across KwaZulu-Natal. Founded by Tyron Powell out of a genuine passion for community safety, the company has grown into a major employer in the region, with a workforce of between 1,000 and 5,000 employees.
For those seeking employment, the company offers opportunities typical of the private security industry, including armed response, control room, guarding, technical, and supervisory roles. Preparing your CV, ensuring you have the required PSIRA grades and certifications, and contacting the company directly are the most effective ways to find work.
For potential clients, Marshall Security provides a comprehensive range of services from armed response and alarm monitoring to ANPR camera surveillance and equipment maintenance. Their strong community focus and proactive approach to crime prevention have earned them a reputation as one of Durban’s best security companies.
For the most up-to-date information on services, pricing, or vacancies, contact Marshall Security directly via phone at 086 733 3031, visit their website at www.marshallsecurity.co.za, or visit their headquarters at 41 Island Circle, Durban, KwaZulu-Natal.