Telkom Airtime Recharge Code (2025)

Posted on Author Peter Mokoena

Of course, it is in the interest of Telkom to keep its airtime recharge code steady for the longest possible time, but changes can occur. Furthermore, new users may not be familiar with the recharge codes, or other codes associated with the network’s services,

Understanding how to recharge airtime efficiently can save time, reduce stress, and ensure uninterrupted communication. This guide explores everything you need to know about Telkom airtime recharge codes, including USSD methods, app-based recharges, online options, and troubleshooting tips.

Understanding Telkom and Its Airtime System

Telkom is one of South Africa’s leading telecommunications providers, offering mobile, fixed-line, and internet services. As a mobile network operator, Telkom provides prepaid and postpaid plans, with prepaid users relying on airtime to access services like calls, SMS, and mobile data.

Airtime is essentially credit that allows users to utilize Telkom’s network services. Recharging airtime can be done in several ways, but the most popular and convenient method is through USSD codes.

What Is a USSD Code?

USSD (Unstructured Supplementary Service Data) codes are short codes that users dial on their mobile phones to interact with their service provider’s system. These codes are used for various functions, including checking balances, buying data, and recharging airtime.

For Telkom, USSD codes are a quick and reliable way to manage your account without needing internet access or visiting a physical store.

Telkom Airtime Recharge Code: The Basics

The primary USSD code for recharging Telkom airtime is:

*180#

This code opens a menu that allows users to perform several actions, including:

  • Recharging airtime
  • Buying data bundles
  • Transferring airtime
  • Checking balances
  • Managing subscriptions
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Let’s break down how to use this code for airtime recharge.

How to Recharge Telkom Airtime Using *180#

Here’s a step-by-step guide:

  1. Dial *180# on your Telkom mobile device.
  2. Select “Recharge” from the menu options.
  3. Enter the amount of airtime you wish to load (e.g., R10, R20, R50).
  4. Confirm the transaction when prompted.
  5. If you’re using a linked payment method (like a bank card or wallet), you may be asked to enter your PIN.
  6. Receive confirmation via SMS once the recharge is successful.

This method is ideal for users who want a fast, no-frills way to top up their airtime.

Recharging with a Physical Voucher

If you’ve purchased a Telkom airtime voucher from a retail store, you can load it using the following code:

*188*VoucherCode#

For example, if your voucher code is 1234567890123, you would dial:

*188*1234567890123#

After dialing, you’ll receive a confirmation message indicating that the airtime has been successfully loaded.

Recharging via the Telkom Mobile App

For users who prefer a more visual and interactive experience, the Telkom Mobile App offers a convenient way to manage your account and recharge airtime.

Steps to Recharge via the App:

  1. Download the Telkom App from the Google Play Store or Apple App Store.
  2. Log in using your Telkom mobile number and password.
  3. Navigate to the “Recharge” section.
  4. Choose the amount of airtime you want to load.
  5. Select your payment method (e.g., bank card, wallet).
  6. Confirm the transaction and receive your airtime instantly.

The app also allows users to buy data bundles, view usage history, and manage subscriptions.

Online Airtime Recharge

Telkom also offers online recharge options through its official website and third-party platforms.

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Telkom Website Recharge:

  1. Visit Telkom’s official website.
  2. Navigate to the “Mobile” section.
  3. Click on “Recharge” or “Buy Airtime”.
  4. Enter your Telkom mobile number.
  5. Choose the amount and payment method.
  6. Confirm and receive your airtime.

Third-Party Platforms:

You can also recharge Telkom airtime via platforms like:

  • SnapScan
  • Zapper
  • Banking apps (e.g., Capitec, FNB, Nedbank)
  • Retailer websites (e.g., Checkers, Pick n Pay)

These platforms often offer promotions or cashback for airtime purchases.

Airtime Transfer: Sharing Credit with Others

Telkom allows users to transfer airtime to friends and family using USSD.

To Transfer Airtime:

  1. Dial *180#.
  2. Select “Airtime Transfer”.
  3. Enter the recipient’s Telkom number.
  4. Enter the amount to transfer.
  5. Confirm the transaction.

This feature is especially useful for helping others stay connected in emergencies or when they’re unable to recharge themselves.

Checking Your Airtime Balance

After recharging, you may want to confirm your new balance.

To Check Balance:

  • Dial *188#
  • You’ll receive a message showing your current airtime balance.

Alternatively, you can check your balance via the Telkom App or by logging into your account on the Telkom website.

Troubleshooting Airtime Recharge Issues

Sometimes, users may encounter problems when trying to recharge airtime. Here are common issues and how to resolve them:

1. Invalid Voucher Code

  • Double-check the code for typos.
  • Ensure the voucher hasn’t expired.
  • Contact Telkom customer service if the issue persists.

2. USSD Code Not Working

  • Ensure you have network coverage.
  • Restart your phone and try again.
  • Try using the Telkom App or website as an alternative.

3. Recharge Not Reflecting

  • Wait a few minutes; sometimes there’s a delay.
  • Check your SMS inbox for confirmation.
  • Contact Telkom support with your transaction details.
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Tips for Efficient Airtime Management

To make the most of your Telkom airtime, consider these tips:

  • Set usage alerts via the Telkom App to avoid running out unexpectedly.
  • Use Wi-Fi when available to conserve airtime.
  • Buy combo bundles that include airtime, data, and SMS for better value.
  • Monitor promotions—Telkom often offers bonus airtime or discounted bundles.

Staying Safe While Recharging

With the rise of digital transactions, it’s important to protect yourself:

  • Only buy vouchers from trusted retailers.
  • Avoid sharing your PIN or voucher codes with others.
  • Use secure payment methods when recharging online.
  • Be cautious of phishing messages pretending to be Telkom.

Telkom Customer Support

If you need help with airtime recharge or any other service, Telkom offers several support channels:

  • Call Centre: Dial 180 from your Telkom mobile
  • Email: [email protected]
  • Social Media: Twitter (@TelkomZA), Facebook (TelkomZA)
  • Live Chat: Available on the Telkom website

Final Thoughts

Recharging Telkom airtime is a simple yet essential task for staying connected in South Africa. Whether you prefer using USSD codes, mobile apps, online platforms, or physical vouchers, Telkom offers a variety of convenient options to suit every user’s needs.

Understanding how to use the recharge code *180# and other methods empowers you to manage your mobile experience efficiently. With the added ability to transfer airtime, check balances, and troubleshoot issues, Telkom users can enjoy seamless communication without interruption.

So the next time your airtime runs low, you’ll know exactly what to do—dial, recharge, and stay connected.