How To Transfer Data On MTN South Africa (2025)

Posted on Author Peter Mokoena

You can transfer data on MTN South Africa in order to help a friend who’s run out of data, or when managing multiple devices, or simply sharing your bundle with a family member. MTN South Africa’s DataShare service is designed to be fast, secure, and user-friendly—ensuring that no one in your circle is left offline.

This guide will walk you through everything you need to know about transferring data on MTN South Africa. From eligibility requirements and step-by-step instructions to troubleshooting and pro tips, we’ve got you covered.

Why Share Data?

Before diving into the how-to, let’s explore why data sharing is such a valuable feature:

  • Support loved ones: Help friends or family stay online during emergencies or when they run out of data.
  • Manage multiple devices: Share data between your smartphone, tablet, or mobile router.
  • Avoid waste: If you have excess data nearing expiration, share it instead of letting it go unused.
  • Budget-friendly: Data sharing can reduce the need for multiple data purchases across devices or users.

MTN’s DataShare service is designed to empower users with flexibility and control over their mobile data.

Who Can Use MTN DataShare?

MTN South Africa’s DataShare service is available to:

  • Prepaid users with active data bundles.
  • Postpaid (contract) users with eligible data plans.
  • MTN subscribers only—you can’t share data with users on other networks.
  • Users with standard data bundles (daily, weekly, monthly). Promotional or bonus data is not transferable.

Method 1: Transfer Data via USSD Code

The most straightforward way to transfer data is by using MTN’s USSD menu. This method works on any mobile phone and doesn’t require internet access.

Step-by-Step Guide:

  1. Open your phone’s dialer.
  2. Dial *136*5# and press the call button.
  3. Select the DataShare option from the menu.
  4. Enter the recipient’s MTN number.
  5. Choose the amount of data you want to transfer (e.g., 50MB, 100MB, 500MB, 1GB).
  6. Confirm the transaction.
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Security Tip:

You may be asked to enter a PIN. The default PIN is often 0000, but it’s recommended to change it for added security. You can update your PIN by dialing *136*5# and selecting the “Change PIN” option.

Notes:

  • You’ll receive a confirmation SMS once the transfer is successful.
  • If the recipient doesn’t receive the data, ask them to restart their phone or check their balance using *136#.

Method 2: Transfer Data Using the MyMTN App

For users who prefer a visual interface and additional features, the MyMTN App offers a seamless way to manage your account and share data.

Step-by-Step Guide:

  1. Download the MyMTN App from the Google Play Store or Apple App Store.
  2. Open the app and log in using your MTN number.
  3. Navigate to the DataShare section.
  4. Enter the recipient’s MTN number.
  5. Choose the amount of data to transfer.
  6. Tap Proceed to confirm the transaction.

Benefits:

  • View your remaining data balance before sharing.
  • Access transaction history to track previous transfers.
  • Manage multiple MTN numbers from one dashboard.

Security Tip:

Enable biometric login or two-factor authentication for added protection, especially if you use the app on a shared device.

Method 3: Transfer Data via WhatsApp

MTN South Africa has integrated customer support into WhatsApp, making it easy to interact with the network using a familiar platform. While direct data transfers may not be completed entirely within WhatsApp, it’s a great starting point for guidance.

Step-by-Step Guide:

  1. Save MTN’s WhatsApp number: 083 123 0011.
  2. Open WhatsApp and start a chat with MTN.
  3. Type “DataShare” or “Transfer Data”.
  4. Follow the prompts or receive instructions to complete the transfer via USSD or the MyMTN App.
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Benefits:

  • Quick access to support without downloading another app.
  • Works on both mobile and desktop WhatsApp.
  • Great for troubleshooting or learning about new services.

Method 4: Transfer Data via MTN Online Portal

If you prefer managing your account from a computer, MTN’s online portal offers a web-based solution for data sharing.

Step-by-Step Guide:

  1. Visit www.mtn.co.za.
  2. Log in using your MTN number and password.
  3. Navigate to “My Account.”
  4. Click on “DataShare” or “Usage.”
  5. Enter the recipient’s number and the amount of data.
  6. Confirm the transaction.

Benefits:

  • Ideal for users who manage multiple accounts or devices.
  • Offers detailed usage reports and billing history.
  • Can be used to recharge or buy bundles as well.

Understanding Transfer Limits and Rules

MTN has set specific guidelines to ensure fair usage and prevent abuse of the DataShare service.

Feature Details
Daily Transfer Limit Up to 5GB per day
Minimum Transfer Amount Usually 10MB
Maximum Recipients You can share with up to 5 MTN numbers
Eligible Bundles Only standard bundles (daily, weekly, monthly)
Cost No extra fee for transferring data
PIN Setup Default is 0000, but can be changed for security

What to Do If Data Transfer Fails

Sometimes, data transfers may not go through due to technical issues or account restrictions. Here’s what to do:

Common Issues:

  • Insufficient data balance: Make sure you have enough data to share.
  • Invalid recipient number: Double-check the MTN number you entered.
  • Ineligible bundle: Bonus or promotional data cannot be transferred.
  • PIN error: If you enter the wrong PIN multiple times, the service may be temporarily locked.

Troubleshooting Tips:

  • Restart your phone and try again.
  • Use a different method (e.g., switch from USSD to the app).
  • Contact MTN via WhatsApp or call 135 for assistance.
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Pro Tips for Smart Data Sharing

Here are some expert tips to make the most of MTN’s DataShare service:

  • Set a monthly sharing limit: Avoid over-sharing by setting personal limits.
  • Track usage: Use the MyMTN App to monitor how much data you’ve shared.
  • Schedule transfers: Share data at the beginning of the month to help others plan.
  • Educate recipients: Teach friends and family how to check their balance using *136# or the app.
  • Use Wi-Fi when possible: Save mobile data for when you really need it.

Frequently Asked Questions

Can I transfer data to someone on another network?

No, MTN DataShare only works between MTN South Africa subscribers.

Can I share promotional or bonus data?

No, only standard bundles (daily, weekly, monthly) are eligible for sharing.

Is there a fee for transferring data?

No, MTN does not charge extra for using the DataShare service.

Can I cancel a data transfer?

Once confirmed, data transfers cannot be reversed. Always double-check the recipient’s number.

How do I change my DataShare PIN?

Dial *136*5#, select “Change PIN,” and follow the prompts.

Final Thoughts

MTN South Africa’s DataShare service is a powerful tool for staying connected and supporting others. Whether you’re helping a friend in need, managing multiple devices, or simply making the most of your data plan, sharing data is easy, secure, and free.

With multiple methods available—from USSD codes and mobile apps to WhatsApp and online portals—you can choose the one that best fits your lifestyle. Just remember to follow the guidelines, protect your PIN, and monitor your usage to ensure a smooth experience.

So go ahead—share the connectivity and keep your circle online. MTN makes it simple, and now you know exactly how to do it.