List of 4 Dhl in Johannesburg (2025)

Posted on Author Dlamini Blessing

Johannesburg, South Africa’s logistics hub, relies on efficient courier services to support its bustling economy and growing e-commerce sector. DHL, a global leader in logistics, plays a pivotal role in the city, offering express delivery, freight forwarding, and supply chain solutions. In 2025, DHL’s operations in Johannesburg are marked by sustainability initiatives, advanced facilities, and a commitment to meeting diverse customer needs. From same-day deliveries in Sandton to international shipments via O.R. Tambo International Airport, DHL ensures reliable service across the region. This evergreen guide explores DHL’s presence in Johannesburg, detailing its services, locations, recent trends, and contact information. Backed by insights from DHL’s official channels and industry sources, this article provides essential information for businesses, individuals, and logistics professionals navigating Johannesburg’s dynamic courier landscape.

 List of 4 DHL in Johannesburg

  • Key Services: International and domestic express shipping, air and ocean freight, road transport, warehousing, and specialized logistics for life sciences and healthcare (LSH).

  • Locations: Over 10 service points and a major transhipment hub near O.R. Tambo International Airport.

  • Contact: +27 11 921 3600, www.dhl.co.za

  • Operating Hours: Vary by location; typically Monday–Friday 08:30 AM–06:00 PM, with select Saturday and Sunday hours.

DHL’s Johannesburg operations are integral to South Africa’s logistics network, leveraging the city’s proximity to O.R. Tambo International Airport and Gauteng’s extensive road infrastructure. With a workforce of over 460 employees locally and a global network delivering 1.7 billion parcels annually, DHL combines scale with personalized service.

DHL Services in Johannesburg

DHL offers a comprehensive suite of services tailored to Johannesburg’s diverse needs:

1. DHL Express

  • Description: Specializes in time-definite international and domestic parcel delivery, ideal for urgent documents and small packages.

  • Key Features:

    • Same-day and next-day delivery options within Gauteng.

    • Real-time tracking via MyDHL+ platform.

    • Customs expertise for international shipments to over 200 countries.

  • Pricing: From ZAR 200 for domestic express; international quotes via www.dhl.co.za.

  • Why Choose: Fastest delivery times, with Stevie® Award-winning customer service.

2. DHL Global Forwarding

  • Description: Provides air, ocean, and road freight services, with a focus on large-scale and specialized logistics.

  • Key Features:

    • Temperature-controlled chambers for LSH sector, meeting GxP Pharma standards.

    • Multimodal transport solutions for cost efficiency.

    • Sustainability initiatives like GoGreen Plus, using Sustainable Aviation Fuel (SAF) to reduce CO2 emissions.

  • Recent Investment: In 2022, DHL opened a R127 million solar-powered transhipment hub in Sky Park Industrial Estate, enhancing LSH logistics.

  • Why Choose: Strategic location near O.R. Tambo ensures rapid global connections.

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3. DHL Supply Chain

  • Description: Offers warehousing, distribution, and third-party logistics (3PL) for businesses, particularly in retail and manufacturing.

  • Key Features:

    • Customized supply chain solutions for e-commerce and SMEs.

    • Advanced warehouse management systems for inventory tracking.

    • Support for Johannesburg’s booming retail sector, handling 6.3% annual growth in LSH.

  • Why Choose: Scalable solutions for businesses of all sizes, with a focus on efficiency.

4. Specialized Services

  • Life Sciences and Healthcare (LSH): GDP-trained staff and TAPA A security standards ensure safe transport of pharmaceuticals.

  • GoGreen Plus: Allows customers to set CO2 reduction goals by investing in SAF, aligning with DHL’s net-zero emissions target by 2050.

  • My Global Trade Services: Simplifies customs processes with online tools for landed cost estimates and regulatory compliance.

DHL Locations in Johannesburg

DHL operates multiple service points and facilities across Johannesburg, ensuring accessibility for customers. Below are key locations, with schedules and contact details:

  1. DHL Express Service Point – Main Hub

    • Location: 10 Brewery St, Isando, Johannesburg, 1600

    • Schedules: Monday–Friday: 08:30 AM–06:00 PM; Saturday: 09:00 AM–01:00 PM

    • Contact: +27 11 921 3600

    • Services: Express shipping, international freight, customer service.

  2. DHL Global Forwarding Transhipment Hub

    • Location: Sky Park Industrial Estate, O.R. Tambo International Airport, Johannesburg

    • Schedules: Monday–Friday: 08:00 AM–05:00 PM

    • Contact: +27 11 921 3600

    • Services: Air, ocean, and road freight; LSH logistics.

  3. DHL Independent Retail Partner – Comaro Crossing

    • Location: Shop FF22A, Comaro Crossing Centre, 32 Oak Ave, Johannesburg, 2001

    • Schedules: Monday–Friday: 08:30 AM–06:00 PM; Saturday: 09:00 AM–01:00 PM; Sunday: 09:00 AM–12:00 PM

    • Contact: +27 11 436 1948

    • Services: Parcel drop-off and collection.

  4. DHL Independent Retail Partner – Fox Street

    • Location: 127 Fox St, CCMA House, Johannesburg, 2001

    • Schedules: Monday–Friday: 08:30 AM–05:00 PM; Saturday: 08:30 AM–12:00 PM; Sunday: 09:00 AM–12:00 PM

    • Contact: +27 11 542 9407

    • Services: Express shipping, retail partner services.

  5. DHL Independent Retail Partner – Pritchard Street

    • Location: 94 Pritchard St, Johannesburg, 2001

    • Schedules: Monday–Friday: 08:30 AM–06:00 PM; Saturday: 08:00 AM–01:00 PM; Sunday: 08:30 AM–02:00 PM

    • Contact: +27 79 895 6853

    • Services: Parcel services, retail drop-off.

  6. DHL Independent Retail Partner – Marshall Street

    • Location: 147 Marshall St, Johannesburg, 2001

    • Schedules: Monday–Friday: 08:30 AM–06:00 PM; Saturday: 08:30 AM–02:00 PM; Sunday: 08:30 AM–01:00 PM

    • Contact: Not listed; general inquiries: +27 11 921 3600

    • Services: Express parcel services.

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Note: Additional locations can be found via mydhl.express.dhl or by contacting DHL’s main line.

Recent Trends in DHL’s Johannesburg Operations (2025)

DHL’s Johannesburg operations reflect global logistics trends, with a focus on sustainability, technology, and sector-specific growth:

  • Sustainability Initiatives: The GoGreen Plus program, launched in Sub-Saharan Africa, allows customers to reduce emissions by up to 50% using SAF. The Sky Park hub’s solar-powered design supports DHL’s net-zero goal by 2050.

  • E-Commerce Growth: Johannesburg’s e-commerce market, growing at 8% annually, drives demand for DHL Express’s same-day and next-day services. The MyDHL+ platform streamlines shipping for SMEs, reducing delays.

  • Life Sciences and Healthcare (LSH): The Sky Park hub’s temperature-controlled facilities cater to Africa’s LSH sector, projected to reach EUR 7.1 billion by 2023, with 6.3% annual growth.

  • Customs Enhancements: The updated “My Global Trade Services” platform simplifies cross-border shipping, addressing common e-commerce pitfalls like documentation errors.

  • Workforce Expansion: DHL Global Forwarding increased its South African workforce by 11% since 2021, creating skilled jobs in Johannesburg.

Why Choose DHL in Johannesburg?

DHL stands out in Johannesburg’s competitive courier market for several reasons:

  • Global Reach: Connects Johannesburg to 220+ countries, ideal for exporters and importers.

  • Specialized Expertise: LSH logistics and sustainability programs cater to niche markets.

  • Technology: Real-time tracking, MyDHL+, and customs tools enhance transparency and efficiency.

  • Reliability: Over 3,500 Certified International Specialists in Sub-Saharan Africa ensure consistent service.

  • Customer Service: Award-winning support, with dedicated teams for SMEs and large enterprises.

Challenges and Considerations

  • Price Sensitivity: DHL’s premium services can be costly, with domestic express starting at ZAR 200 compared to local competitors like The Courier Guy (ZAR 60).

  • US Market Suspension: In April 2025, DHL suspended consumer deliveries to the US for shipments over $800 due to new customs rules, though B2B services continue.

  • Competition: Local players like Droppa and Fastway offer cheaper alternatives for domestic deliveries, challenging DHL’s market share.

  • Infrastructure Dependence: Delays at O.R. Tambo or road congestion can impact delivery times, though DHL mitigates this with multiple hubs.

Tips for Using DHL in Johannesburg

  1. Get Quotes Online: Use www.dhl.co.za for free domestic and international shipping quotes to compare costs.

  2. Track Shipments: Access real-time updates via MyDHL+ or contact +27 11 921 3600 for assistance.

  3. Choose the Right Service: Opt for DHL Express for urgent parcels or Global Forwarding for bulk freight to optimize costs.

  4. Leverage GoGreen Plus: Reduce your carbon footprint by selecting SAF options for eco-conscious shipping.

  5. Visit Convenient Locations: Use retail partners in Comaro Crossing or Pritchard Street for quick drop-offs.

  6. Prepare Customs Documents: Use My Global Trade Services to avoid delays on international shipments.

  7. Book Early: Schedule pickups before peak times (e.g., festive season) to ensure timely delivery.

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DHL’s Economic Impact in Johannesburg

DHL’s operations contribute significantly to Johannesburg’s economy:

  • Job Creation: The Sky Park hub and expanded workforce support skilled employment, with an 11% staff increase since 2021.

  • SME Support: DHL’s logistics solutions enable small businesses to compete globally, with 88% of online shoppers favoring sustainable brands.

  • LSH Sector Growth: The Sky Park facility strengthens Johannesburg’s role as an LSH logistics hub, supporting a EUR 7.1 billion industry.

  • Sustainability Leadership: Solar-powered facilities and SAF initiatives position Johannesburg as a leader in green logistics.

FAQs About DHL in Johannesburg

What services does DHL offer in Johannesburg?

DHL provides express shipping, air/ocean freight, road transport, warehousing, and specialized LSH logistics, with same-day and next-day options.

Where are DHL locations in Johannesburg?

Key locations include Isando (10 Brewery St), Sky Park Industrial Estate, and retail partners like Comaro Crossing and Pritchard Street.

How can I contact DHL in Johannesburg?

Call +27 11 921 3600 or visit www.dhl.co.za for general inquiries. Retail partners have specific numbers (e.g., +27 11 436 1948 for Comaro Crossing).

What are DHL’s sustainability initiatives in Johannesburg?

The GoGreen Plus program uses SAF, and the Sky Park hub is solar-powered, supporting DHL’s net-zero emissions goal by 2050.

How much does DHL shipping cost in Johannesburg?

Domestic express starts at ZAR 200; international rates vary. Get quotes at www.dhl.co.za.

Conclusion

DHL’s presence in Johannesburg, anchored by its Sky Park hub and extensive service points, makes it a cornerstone of the city’s logistics landscape. Offering express delivery, freight forwarding, and sustainable solutions like GoGreen Plus, DHL caters to businesses and individuals with unmatched global reach and local expertise. In 2025, its focus on e-commerce, LSH logistics, and sustainability strengthens Johannesburg’s position as a logistics hub. Contact DHL at +27 11 921 3600, visit www.dhl.co.za, or drop by locations like Isando or Comaro Crossing to experience reliable, innovative courier services tailored to the City of Gold’s dynamic needs.