Dlamini BlessingAs security threats continue to evolve across South Africa, both residential and commercial spaces require proactive, agile, and expertly managed safety solutions. In a climate where crime rates remain a concern and technological advances present new ways to deter threats, Complex Patrols has emerged as a frontrunner in integrated security services. Known for their visible presence, rapid response, and community engagement, the company stands tall as a trusted shield for South Africans.
Whether you manage a gated estate, oversee a logistics hub, or seek employment in a purpose-driven industry, Complex Patrols offers tailored security solutions, career opportunities, and reliable customer service. In this comprehensive 2025 guide, we explore what makes Complex Patrols a cornerstone in South Africa’s security sector—from their range of services and job offerings to how you can get in touch with them.
Complex Patrols Services
Founded with a mission to provide visible, dependable, and community-focused protection, Complex Patrols has steadily grown into one of South Africa’s most respected private security firms. Based in Pretoria and with a national footprint, the company has become synonymous with effective crime prevention patrols, armed response, and integrated security services.
1. Physical Patrols and Guarding
At the core of their offering are physical patrol units and on-site guarding services, specifically designed for residential complexes, industrial parks, and retail centres. Their uniformed guards are equipped with real-time tracking devices, body cameras, and two-way communication tools, ensuring accountability and transparency.
2. Armed Response
Complex Patrols operates a fleet of armed response vehicles managed by highly trained personnel. These units are stationed in strategic zones to ensure minimal response times during emergencies. The response teams are supported by 24/7 control rooms that coordinate immediate action when alarms are triggered.
3. Remote CCTV Monitoring
The company offers offsite CCTV surveillance for clients seeking an extra layer of digital protection. With AI-powered analytics and live-feed monitoring from secure control centres, Complex Patrols can detect unusual activity, perform virtual patrols, and provide video verification of incidents.
4. Access Control and Visitor Management
To prevent unauthorised entry into secured environments, Complex Patrols deploys smart access control solutions, including biometric systems, automated gates, vehicle license plate recognition, and visitor verification apps. These systems are often integrated with estate management software for seamless tracking.
5. Estate and Community Security
Specialising in gated communities and residential estates, the company provides tailored solutions that include:
- Perimeter security installations (electric fencing, laser beams, motion sensors)
- Foot patrols and boom gate control
- Tactical response units for high-risk environments
- Resident safety apps with panic buttons and notifications
6. Business and Retail Protection
Complex Patrols also caters to retail outlets, warehouses, and office parks, offering a combination of physical presence and electronic surveillance. Services include:
- Undercover store guards
- Loss prevention strategies
- Emergency evacuation planning
- Employee screening and background checks
7. Alarm System Installations
Certified technicians install and maintain intruder alarms, fire alarms, and environmental sensors. These systems are integrated with the central monitoring centre and can be remotely controlled by clients through mobile applications.
8. Mobile Patrol Services
For areas that do not require permanent guarding, Complex Patrols offers scheduled and random mobile patrols. These patrols involve officers checking on premises at varied intervals to deter criminal activity and ensure peace of mind.
9. VIP and Event Security
Complex Patrols provides specialised VIP protection and event security management for private functions, corporate gatherings, and high-profile individuals. These services include route planning, escort vehicles, crowd control, and emergency readiness.
10. Security Risk Assessments
Every engagement begins with a comprehensive risk analysis, where the company evaluates a site’s vulnerabilities and crafts a customised protection plan. This allows them to design security systems that meet both the physical and financial needs of each client.
11. Technology-Driven Integration
As of 2025, Complex Patrols has embraced smart surveillance platforms, cloud-based alarm logging, and automated incident reporting to streamline operations. Their clients benefit from real-time updates, mobile notifications, and audit trails accessible from anywhere.
12. Community Engagement
Committed to long-term solutions, Complex Patrols works closely with neighbourhood watches, local police departments, and civic organisations to build safer communities. They host safety workshops, sponsor crime awareness events, and assist in emergency preparedness planning.
Complex Patrols Jobs
Security is a growing field in South Africa, and Complex Patrols is constantly expanding its workforce to meet the rising demand for advanced protection services. The company offers employment across multiple provinces and invests in the professional development of its employees.
1. Career Paths at Complex Patrols
Key roles offered by Complex Patrols include:
- Security Officers: Deployed to gated communities, schools, retail, and industrial premises.
- Armed Response Officers: Licensed personnel responsible for emergency response.
- Control Room Operators: Staff who monitor alarms, cameras, and coordinate field units.
- Installation Technicians: Skilled workers who handle alarm, CCTV, and access control installations.
- Operations Managers: Oversee day-to-day field and control room functions.
- Fleet and Dispatch Coordinators: Manage vehicle movements, fuel control, and patrolling logistics.
- Client Relationship Managers: Liaise with property managers and body corporates.
2. Employment Benefits
Complex Patrols is recognised for its employee-centric policies, which include:
- Competitive wages and shift allowances
- Risk and hazard bonuses for field officers
- In-house and accredited training programs
- Medical aid and group life insurance
- Uniform and protective gear provision
- Paid annual and sick leave
3. Training and Qualifications
All recruits undergo rigorous training at Complex Patrols’ Training and Development Centre, accredited with the Private Security Industry Regulatory Authority (PSIRA). Modules include:
- Legal aspects of private security
- Firearm handling and safety (for armed positions)
- First aid and emergency response
- Conflict resolution and public relations
- Advanced CCTV operations
They also partner with local institutions and SETAs for further development.
4. Learnerships and Internships
Complex Patrols offers structured learnerships in security and technical services for school leavers and tertiary graduates. These programmes focus on:
- Entry-level guarding and monitoring
- Alarm and surveillance tech
- Office administration in the security sector
Graduates of these programs often find permanent placements within the company.
5. Women in Security
With a focus on gender equality, Complex Patrols actively recruits and supports women in security, from control room operations to management and technical roles. They run women empowerment programs and mentor female staff for leadership.
6. How to Apply for a Job
Interested candidates can apply through:
- The official Complex Patrols website
- Job search platforms like Indeed, Careers24, JobMail, and PNet
- Walk-in applications at regional offices (with valid PSIRA certification)
Applicants are required to provide:
- A valid PSIRA certificate (Grade C and above for most roles)
- Clean criminal record
- Proof of residence
- Identity document or passport
- Driver’s license (for armed response and patrol drivers)
Complex Patrols Contact Details
Complex Patrols ensures that clients and applicants can reach them through multiple communication channels, both online and offline. Below are the most current (2025) contact details for the company.
1. Head Office
Complex Patrols (Pty) Ltd
Centurion Business Park
126 Jean Avenue
Centurion, Pretoria
Gauteng, South Africa
Postal Code: 0157
2. General Enquiries
- Phone: +27 12 004 7680
- Email: [email protected]
- Fax: +27 12 004 7689
3. Control Room and Emergency Line
For alarm triggers, emergencies, or incident reporting:
- 24/7 Emergency Hotline: 0861 PATROL (0861 728 765)
- Direct Line (Control Room): +27 12 004 7681
4. Careers and HR Department
- Email for Jobs: [email protected]
- Phone (HR Office): +27 12 004 7690
- WhatsApp (Recruitment Updates): +27 79 888 1205
5. Regional Branches
Complex Patrols has regional presence in:
- Johannesburg
- Durban
- Port Elizabeth (Gqeberha)
- Cape Town
- Bloemfontein
- Nelspruit
Each branch can be reached via the national call centre, which will redirect you accordingly.
6. Social Media and Online Platforms
Stay informed about safety tips, company updates, and job openings via:
- Facebook: facebook.com/ComplexPatrols
- Instagram: @complexpatrols_sa
- LinkedIn: Complex Patrols Security Services
- Twitter/X: @ComplexPatrols
7. Official Website
For complete service information, brochures, client login, and online job applications:
- Website: www.complexpatrols.co.za
Complex Patrols remains at the forefront of private security in South Africa, thanks to its unmatched commitment to excellence, community partnerships, and technological innovation. Whether you’re securing a large estate or looking to join a purpose-driven team, the company provides dependable solutions and career opportunities in a dynamic sector. In 2025, safety is not just a service—it’s a partnership, and Complex Patrols is ready to stand beside you.