Samsung Stores in Johannesburg (2025)

Posted on Author Dlamini Blessing

Johannesburg, South Africa’s dynamic economic hub, is a prime destination for tech enthusiasts seeking cutting-edge electronics. Samsung, a global leader in innovation, offers an impressive range of products, from smartphones and tablets to TVs and home appliances, all available at its stylish stores across the city. Known as Jozi, Johannesburg hosts several Samsung Experience Stores and authorized retailers, providing immersive shopping experiences, expert advice, and exclusive promotions. Whether you’re upgrading your Galaxy device or exploring smart home solutions, this guide details store locations, offerings, and tips to enhance your shopping journey in the City of Gold.

Samsung Stores in Johannesburg

1. Samsung Experience Store – Sandton City

  • Address: Shop U93, Sandton City Shopping Centre, Cnr Rivonia & 5th Street, Sandown, Johannesburg, 2196

  • Contact: (011) 883 1492

  • Trading Hours: Monday–Saturday: 9:00 AM–7:00 PM; Sunday: 9:00 AM–5:00 PM

  • Highlights: Opened in 2021, this flagship store features a sleek design and a 26-meter-long TV wall, showcasing Samsung’s Neo QLED TVs and Galaxy devices like the Z Fold5 and Z Flip5. Customers can explore Galaxy AI features, trade-in deals, and in-store repairs via Samsung Care+. Promotions, such as “R1,500 Accessory Voucher with Galaxy S25 Ultra” (valid until February 28, 2026), are often available. The store’s central location in Sandton City makes it ideal for combining tech shopping with dining or entertainment.

2. Samsung Experience Store – Fourways Crossing

  • Address: Shop G32, Fourways Crossing, Cnr Witkoppen Road & William Nicol Drive, Fourways, Johannesburg, 2191

  • Contact: (011) 465 3456

  • Trading Hours: Monday–Saturday: 9:00 AM–7:00 PM; Sunday: 9:00 AM–5:00 PM

  • Highlights: Revamped in 2021, this store offers an immersive experience with hands-on demos of Galaxy Watches, Buds, and smart home appliances. It’s known for exclusive events, like product launch sneak peeks, and trade-in programs offering up to R900 instant credit for eligible devices. The store’s digital-first design caters to tech-savvy shoppers, with certified technicians available for repairs. Check the latest catalogue (valid until April 30, 2026) for deals like “Galaxy Tab S10 FE Bonus Storage Upgrade.”

3. Samsung Store – Clearwater Mall

  • Address: Shop UM021, Clearwater Mall, Cnr Hendrik Potgieter & Christian de Wet, Strubens Valley, Roodepoort, Johannesburg, 1724

  • Contact: (011) 675 1390

  • Trading Hours: Monday–Saturday: 9:00 AM–7:00 PM; Sunday: 9:00 AM–5:00 PM

  • Highlights: Located near entrances 7 and 8, this store emphasizes Samsung’s full product range, including Galaxy S25 series smartphones, Q Series soundbars, and smart refrigerators. It offers personalized consultations and Samsung Care+ for quick repairs (most phones fixed in under an hour with an appointment). Recent promotions include “Save R1,200 on Galaxy Buds3 Pro” (valid until May 31, 2025). The store’s Roodepoort location is perfect for West Rand residents.

4. Samsung Store – Mall of Africa

  • Address: Shop 2088, Mall of Africa, Magwa Crescent, Waterfall City, Midrand, Johannesburg, 1686

  • Contact: (011) 517 2400

  • Trading Hours: Monday–Saturday: 9:00 AM–8:00 PM; Sunday: 10:00 AM–5:00 PM

  • Highlights: Situated in one of Africa’s largest malls, this store offers a premium shopping experience with Galaxy AI demos, such as Circle to Search and Live Translate. Shoppers can explore home entertainment systems and accessories like the Galaxy SmartTag. Promotions like “Free Delivery on Orders Over R5,000” (valid until December 31, 2025) are available online and in-store. The store’s vibrant setting makes it a must-visit for Midrand shoppers.

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5. Samsung Store – Eastgate Shopping Centre

  • Address: Shop L11, Eastgate Shopping Centre, 43 Bradford Road, Bedfordview, Johannesburg, 2007

  • Contact: (011) 622 1053

  • Trading Hours: Monday–Saturday: 9:00 AM–6:00 PM; Sunday: 9:00 AM–3:00 PM

  • Highlights: This Bedfordview store is ideal for east Johannesburg residents, offering Samsung’s latest smartphones, TVs, and appliances. It’s known for hosting events like Galaxy AI workshops and providing trade-in credits (up to R300 Samsung Credit for eligible devices). The April 2025 catalogue features deals like “Galaxy Watch5 at R4,999.” Its proximity to other retailers enhances the shopping experience.

6. Samsung Store – Cresta Shopping Centre

  • Address: Shop U27, Cresta Shopping Centre, Cnr Beyers Naude & Weltevreden Drive, Cresta Ext. 4, Randburg, Johannesburg, 2194

  • Contact: (011) 678 6592

  • Trading Hours: Monday–Saturday: 9:00 AM–6:00 PM; Sunday: 9:00 AM–3:00 PM

  • Highlights: A favorite in Randburg, this store stocks Samsung’s full range, including Galaxy A series phones and smart monitors. It offers in-store diagnostics and repairs, with promotions like “R750 Accessory Voucher with Galaxy S25” (valid until February 28, 2026). The store’s accessible location in Cresta makes it convenient for family outings.

7. Samsung Factory Shop – Products4u Bramley

  • Address: 207 Corlett Drive, Bramley, Johannesburg, 2018

  • Contact: (082) 888 4217 or (082) 887 0460

  • Trading Hours: Monday–Friday: 9:00 AM–5:00 PM; Saturday: 9:00 AM–1:00 PM; Sunday: Closed

  • Highlights: This factory shop specializes in discounted Samsung appliances, such as the RS50N3C13S8 Side-by-Side Fridge (R16,999, down from R21,999). It’s ideal for budget-conscious shoppers seeking TVs, soundbars, and washing machines. Note that purchases are handled via direct contact, not online, for a personalized experience. Products come with supplier warranties.

8. Samsung Store – Greenstone Mall

  • Address: Shop U67, Greenstone Shopping Centre, Cnr Modderfontein & Van Riebeeck Avenue, Edenvale, Johannesburg, 1609

  • Contact: (011) 452 1402

  • Trading Hours: Monday–Saturday: 9:00 AM–6:00 PM; Sunday: 9:00 AM–3:00 PM

  • Highlights: Located in Edenvale, this store offers Galaxy devices, home appliances, and accessories. It’s known for trade-in programs and promotions like “Galaxy Tab S9 Ultra at R18,999” (valid until June 30, 2025). The store’s proximity to other retailers makes it a convenient stop for east Johannesburg shoppers.

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9. Samsung Store – Westgate Shopping Centre

  • Address: Shop 118, Westgate Shopping Centre, Cnr Ontdekkers Road & Ruhamah, Roodepoort, Johannesburg, 1724

  • Contact: (011) 768 0573

  • Trading Hours: Monday–Saturday: 9:00 AM–6:00 PM; Sunday: 9:00 AM–3:00 PM

  • Highlights: This Roodepoort store caters to West Rand residents with Samsung’s smartphones, TVs, and appliances. It offers in-store events and promotions like “Save R2,000 on Neo QLED TVs” (valid until November 30, 2025). Its community-focused vibe makes it a great choice for local shoppers.

10. Samsung Store – Northgate Shopping Centre

  • Address: Shop 243/4, Northgate Shopping Centre, Cnr Olievenhout Road, North Riding, Randburg, Johannesburg, 2194

  • Contact: (011) 794 6781

  • Trading Hours: Monday–Saturday: 9:00 AM–6:00 PM; Sunday: 9:00 AM–3:00 PM

  • Highlights: Serving North Riding, this store features Galaxy devices, smartwatches, and home appliances. It offers Samsung Care+ and promotions like “Galaxy Buds2 Pro at R3,999” (valid until May 31, 2025). Its smaller size ensures personalized service.

Why Shop at Samsung Stores in Johannesburg?

Samsung stores in Johannesburg provide a unique shopping experience, blending innovation with customer-centric services:

  • Hands-On Demos: Explore Galaxy AI features like Interpreter and Circle to Search, or test Neo QLED TVs and Q Series soundbars.

  • Expert Guidance: Certified Galaxy Experts offer tailored recommendations and technical support.

  • Exclusive Promotions: In-store deals, like accessory vouchers and trade-in credits, provide significant savings.

  • Samsung Care+: Quick repairs and diagnostics ensure device longevity, with most phone repairs completed in under an hour.

  • Immersive Design: Stores like Sandton City and Fourways Crossing feature cutting-edge aesthetics, such as TV walls and digital displays.

Johannesburg’s stores are strategically located in major malls, ensuring accessibility and convenience. They cater to diverse needs, from tech enthusiasts upgrading to the Galaxy S25 to families seeking smart appliances.

How to Find Samsung Stores in Johannesburg

To locate a Samsung store:

  • Visit Samsung South Africa’s Website: Use the “Find a Store” tool at samsung.com/za to search by city or postcode. Enable location services for nearby results.

  • Check Tiendeo or Cataloguespecials: These platforms list addresses, hours, and catalogues for Johannesburg stores.

  • Call Ahead: Contact stores directly (numbers listed above) to confirm stock, hours, or services like repairs.

  • Visit Malls: Major malls like Sandton City, Mall of Africa, and Clearwater host Samsung stores, often near main entrances.

Always verify holiday hours, such as during Christmas, as they may vary. Samsung’s website provides the most up-to-date information.

Latest Samsung Catalogues and Specials

Samsung’s catalogues offer significant savings. The latest catalogue (valid until April 30, 2026) includes:

  • Galaxy S25 Ultra with R1,500 Accessory Voucher

  • Galaxy Tab S10 FE with Bonus Storage Upgrade

  • Neo QLED 55” TV at R22,999 (save R3,000)

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Other promotions include:

  • Black Friday Deals: Up to 30% off select devices (valid until November 30, 2025)

  • Trade-In Program: Up to R900 instant credit for eligible devices (ongoing)

  • Samsung Care+ Bundle: Free screen repair with select purchases (valid until June 30, 2025)

Browse catalogues on samsung.com/za, Tiendeo, or Cataloguespecials. Sign up for Samsung’s newsletter for exclusive offers and event invites.

Tips for Shopping at Samsung Stores in Johannesburg

  • Review Catalogues: Check samsung.com/za or Tiendeo for the latest deals before visiting.

  • Book Appointments: Schedule repairs or consultations via samsung.com/za/support to minimize wait times.

  • Shop Online, Pick Up In-Store: Order on shop.samsung.com and collect at stores like Sandton City for convenience.

  • Join Trade-In Programs: Trade in old devices for instant credits, but ensure they meet eligibility criteria.

  • Enable Maintenance Mode: Activate maintenance mode before repairs to protect personal data.

  • Visit During Events: Stores host product launches and Galaxy AI workshops, offering exclusive sneak peeks and discounts.

Samsung’s Commitment to Quality and Innovation

Samsung Electronics, founded in 1969, is renowned for its pioneering technology. Its Johannesburg stores reflect this legacy, offering products like the Galaxy S25 series with Galaxy AI, IP68-rated Tab S9 series, and energy-efficient appliances. All purchases from authorized stores come with a 1-year limited warranty, ensuring peace of mind. Samsung’s ethical management and compliance with South African regulations build trust with customers.

Accessibility and Customer Service

Samsung stores are located in accessible malls with parking and public transport options. For accessibility needs, contact stores to confirm facilities like ramps or assisted services. Samsung Care+ experts provide drop-in support, diagnostics, and repairs, with contact available via samsung.com/za/support or 0860 726 7864. The brand’s social media, including its South Africa Facebook page with over 1 million followers, offers active engagement and updates.

The Future of Samsung Stores in Johannesburg

As Johannesburg’s retail landscape grows, Samsung is poised to expand its footprint with more Experience Stores and digital innovations. Future stores may incorporate augmented reality demos or eco-friendly designs, aligning with global trends. Stay updated via samsung.com/za or tech blogs for news on new openings or upgrades, ensuring you never miss the latest in Samsung’s offerings.

Conclusion

Samsung stores in Johannesburg offer a gateway to innovative technology, from the immersive Sandton City flagship to the budget-friendly Bramley Factory Shop. With hands-on demos, exclusive promotions, and Samsung Care+, these stores cater to tech enthusiasts and casual shoppers alike. By leveraging catalogues, trade-in programs, and online tools, you can maximize your experience in Jozi’s vibrant retail scene. Visit a Samsung store today to explore the future of technology and elevate your lifestyle with Galaxy devices and smart appliances.