Bells HardingstoneMercure is a mid-scale French hotel brand owned by Accor, known for offering comfortable and affordable accommodation in convenient locations. In the greater Johannesburg area, there are three main Mercure properties: in Bedfordview, Midrand, and Randburg. Each hotel offers a slightly different experience tailored to its location, from shopping convenience to business accessibility.
This guide provides a detailed overview of each hotel, including room types, price estimates, and a summary of guest reviews to help you choose the right one for your stay.
Mercure Hotel Johannesburg Rooms Prices And Reviews
Mercure Johannesburg Bedfordview Hotel
This hotel is ideally located for both leisure and business travellers, situated directly opposite the Eastgate Shopping Centre and providing easy access to the OR Tambo International Airport, just a 15-minute drive away.
Address: 33 Bradford Road Bedfordview, Gardenview, Johannesburg, 2047.
Contact: +27 11 622 1556.
Hotel Star Rating: 3 stars.
Check-in / Check-out: 14:00 / 11:00.
Room Types and Amenities:
The hotel offers a variety of rooms, including Standard Rooms with Double Beds or Twin Single Beds. Many rooms are designed as self-catering apartments, featuring kitchenettes equipped with a microwave, stove, refrigerator, and tea and coffee-making facilities.
Price Estimate (per night):
From approximately R650 (based on a converted rate of C$ 65).
Guest Reviews Summary:
The hotel holds a rating of 7.2 out of 10 from 1,859 reviews on HotelsCombined and 7.4 out of 10 from 202 reviews on Traveloka.
Pros:
Location is the standout feature. Guests consistently praise its proximity to Eastgate Mall, which is literally across the street and makes shopping and dining very convenient.
Spacious and clean rooms. Many guests found the apartments to be roomy and well-maintained.
Friendly staff. The service and staff are frequently described as great, professional, and friendly.
Facilities. The hotel has an outdoor pool, restaurant, bar, and offers free parking.
Cons:
Dated amenities. Several reviews mention that the rooms and appliances feel outdated.
Maintenance issues. Some guests reported problems like heaters not working, air conditioning issues, and inconsistent towel supply.
Kitchenware. A recurring complaint is that while the rooms have a kitchenette, they often lack basic essentials like pots and pans.
Cleanliness oversights. A few reviews mentioned that carpets and couches were dirty, and towels needed improvement.
Mercure Johannesburg Midrand Hotel
Situated in the heart of the Midrand business district, this hotel is perfect for business travellers, being within easy reach of the Gallagher Convention Centre and the Mall of Africa.
Address: 85 New Road, Midrand, Johannesburg, 1685.
Contact: +27 11 312 2020 or [email protected].
Hotel Star Rating: 3 stars.
Check-in / Check-out: 14:00 / 11:00.
Room Types:
The hotel has 92 rooms, offering Standard Rooms with either a Double Bed or two Single Beds. All rooms feature en-suite bathrooms, air conditioning, a flat-screen TV, a refrigerator, and a minibar.
Price Estimate (per night):
From approximately R815 (based on a converted rate of US$45).
Guest Reviews Summary:
The hotel has a score of 7.8 out of 10 from 31 reviews on Trip.com and 7.4 out of 10 from other aggregated sources.
Pros:
Ideal for business. Guests frequently mention its convenient location near the Gallagher Convention Centre.
Clean and comfortable. Many reviews highlight the cleanliness of the rooms and the comfortable beds.
Friendly staff. The hotel staff are consistently described as friendly and helpful.
Good breakfast. The breakfast buffet is often praised for being delicious. The hotel also has a restaurant and bar.
Cons:
Water issues. A significant complaint from a guest in August 2025 was that there was hardly ever water, which is not good.
Basic breakfast. Another review mentioned the breakfast was very simple.
Additional charges. One guest reported being asked to pay for bottled water that they felt should have been complimentary.
No children. It is important to note that the hotel does not permit children to stay.
Mercure Johannesburg Randburg Hotel
Located near the Brightwater Commons (now known as Ferndale on Republic), this hotel is well-placed for exploring the northern suburbs and is close to Sandton, a major financial hub.
Address: Cnr Republic Road and Brightwater Commons Road, Randburg, 2125.
Contact: +27 11 326 3300.
Hotel Star Rating: 3 stars.
Check-in / Check-out: 14:00 / 11:00.
Room Types:
The hotel offers 104 stylish rooms, including Standard Rooms with Double Beds or Twin Single Beds. Rooms are equipped with air conditioning, flat-screen TVs, and tea/coffee-making facilities.
Price Estimate (per night):
From approximately R760 (based on a converted rate of S$ 55).
Guest Reviews Summary:
This hotel has a solid rating, with 7.5 out of 10 from over 1,000 reviews on HotelsCombined and a 3.9 out of 5 (70% recommendation) from guests on Wing On Travel.
Pros:
Convenient location. Guests appreciate its location opposite the mall, making it easy to access shops and restaurants.
Cozy and comfortable. Reviews describe the hotel as cozy with comfortable beds.
Good service. Staff are frequently praised for being professional, friendly, and welcoming.
Spacious rooms and good breakfast. Many guests found the rooms spacious and enjoyed the breakfast buffet. The hotel also features a casino, business centre, and sauna.
Cons:
No complimentary water. A recurring issue is that the hotel does not offer complimentary bottled water.
Hard beds and pillows. Some guests found the beds and pillows to be uncomfortable.
Cleanliness issues. A few reviews mentioned dirty carpets and kettles.
Lack of toiletries. Guests noted that no slippers or toiletries were provided.
Hotel Comparison
| Hotel | Location Highlight | Approx. Price (p/n) | Notable Amenities | Guest Ratings (/10) |
|---|---|---|---|---|
| Bedfordview | Opposite Eastgate Mall | R650 | Outdoor pool, kitchenettes, free parking | 7.2 |
| Midrand | Near Gallagher Convention Centre | R815 | Restaurant & bar, meeting rooms, free parking | 7.4 – 7.8 |
| Randburg | Close to Sandton | R760 | Sauna, casino, business centre, free parking | 7.5 |
We hope this guide helps you find the perfect Mercure hotel for your visit to Johannesburg. If you have any further questions, please feel free to ask.